The Sovereign Quality & Token Reissue Policy
In international fashion procurement, outdated directories waste weeks of brand development time with dead mailboxes, broker middleman markups, and disconnected factory lines. We eliminate this entirely.
Verified Operational
Every listed facility is cross-referenced against active industrial trade registries, certified social audits, and physical coordinates.
1-Click Token Reissue
If an unlocked email ever bounces or a direct line is disconnected, file a dispute with one click. Your token is immediately restored.
24h Resolution SLA
Our guarantee desk audits dispute logs around the clock, continuously pruning invalid entries from the master directory.
1. The Scope of Our Guarantee
When a member unlocks a manufacturer dossier using a token or membership tier, Global Fashion Suppliers warrants that:
- The corporate email address provided is active and belongs to the manufacturer’s commercial, merchandising, or executive management department.
- The direct telephone line is registered to the active operating production facility.
- The manufacturer possesses demonstrated technical capabilities in the designated discipline (e.g. Circular Knitwear, Sartorial Suiting, Full Package Leathercraft).
2. How to File a Dispute
If you encounter a delivery failure:
- Navigate to your Private Rolodex in the Member Dashboard.
- Locate the unlocked manufacturer card and click Report Issue / Dispute.
- Select the reason (e.g., Email Bounced, Phone Disconnected, Incorrect Specialization).
- Submit the dispute. The Guarantee Desk will verify the bounce against our mail servers and reissue your token to your vault immediately.
3. Bespoke Scouting Concierge
Should an atelier be booked to full production capacity or unable to accept your brand’s current MOQs, our sourcing desk provides direct matchmaking with alternative verified facilities across Portugal, Italy, Turkey, Japan, and Peru with zero additional token surcharge.
4. Direct Verification Desk
For direct audit claims or urgent dossier corrections, reach our verification leads directly at verification@globalfashionsuppliers.com or the general sourcing desk at desk@globalfashionsuppliers.com.